This Privacy Policy describes how we, [Your Company Name, e.g., Clinica Support], located at 55-B, Jalan USJ 21/11, 47650 Subang Jaya, Selangor, Malaysia, collect, use, and share your personal information when you use our website, https://support.clinica.com.my/. By using our services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We collect information to provide and improve our services to you. The types of information we collect include:

• Personal Information: When you use our “Login with Facebook” or “Login with Gmail” features, we may collect basic profile information, such as your name, email address, and profile picture, as permitted by the respective platform’s APIs and your privacy settings. We do not collect or store any sensitive information like your passwords.

• Usage Data: We may also collect information about how you access and use our website. This includes your computer’s Internet Protocol (IP) address, browser type, the pages you visit on our site, the time and date of your visit, and other diagnostic data.

• Contact Information: When you contact us for support, we may collect your name, email address (sales@erazemsdnbhd.com), and phone number (+6016-326 2296) to respond to your inquiries.

 

2. How We Use Your Information

 

We use the collected data for various purposes:

• To provide and maintain our service.

• To notify you about changes to our service.

• To provide customer support.

• To monitor the usage of our service and improve your experience.

• To detect, prevent, and address technical issues.

 

3. How We Share Your Information

 

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With your consent: We may share your information with third parties when you give us explicit permission to do so.

• For legal reasons: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

4. Data Security

 

The security of your data is important to us. We use commercially acceptable means to protect your personal information, but remember that no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Rights

 

You have the right to access, update, or delete your personal information. If you have any questions or wish to exercise these rights, please contact us at sales@erazemsdnbhd.com.

 

6. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes.

 

7. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

• By email: sales@erazemsdnbhd.com

• By phone: +6016-326 2296